Quality
Built-in quality, not bolted on
The Quality module embeds quality management into your operations rather than treating it as an afterthought. Run structured 8D investigations, track corrective and preventive actions (CAPA) to closure, manage non-conformance reports with disposition workflows, and schedule internal and external audits — all connected to the engineering and production records that give each issue its full context.
Desktop Application
See It in Action
Key Capabilities
8D Reports
Run structured problem-solving from detection through verification.
- Full 8-discipline workflow — D1 through D8
- Team assignment and champion designation
- Root cause analysis with fishbone and 5-why templates
- Interim and permanent corrective action tracking
- Effectiveness verification with sign-off
CAPA
Track corrective and preventive actions to verified closure.
- CAPA initiation from any quality event — NCR, audit, 8D, or customer complaint
- Root cause assignment and action planning
- Due date tracking with escalation on overdue
- Effectiveness review before closure
- Trend analysis to spot repeat issues
Non-Conformance Reports
Capture, disposit, and resolve non-conforming material or process deviations.
- NCR creation linked to work orders, receipts, or inspections
- Disposition workflow — use as-is, rework, scrap, return to supplier
- Material review board (MRB) routing
- Cost of quality tracking per NCR
- Supplier notification for vendor-caused non-conformances
Audits
Plan, execute, and track internal and external audits systematically.
- Audit schedule management with recurrence rules
- Checklist-based audit execution
- Finding classification — major, minor, observation
- CAPA linkage for findings requiring corrective action
- Audit trail and compliance evidence repository
How It Works
Detect
A quality event is identified — inspection failure, customer complaint, audit finding, or process deviation.
Investigate
Root cause analysis is performed using 8D methodology. The team documents findings and interim containment.
Correct
Corrective and preventive actions are assigned, tracked, and implemented with due date enforcement.
Verify
Effectiveness is reviewed. Verified CAPAs are closed; ineffective ones are re-opened for further action.
Connected Modules
Quality doesn’t work in isolation — it shares data and events with these modules in real time.
Manufacturing
In-process inspections and final quality checks are linked to work order operations.
PLM
Quality issues can trigger ECOs; inspection criteria reference part revision specifications.
Purchasing
Supplier scorecards reflect quality performance; NCRs trigger supplier corrective action requests.
Service
Customer complaints from service tickets can initiate 8D investigations.
Interested in Quality?
Quality is part of the Yggdrasil ERP platform. Explore the full platform or get in touch to discuss your needs.